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How an artificially intelligent virtual assistant helps students navigate the road to college

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dc.contributor.author Page, Lindsay C.
dc.contributor.author Gehlbach, Hunter
dc.date.accessioned 2018-05-21T18:59:22Z
dc.date.available 2018-05-21T18:59:22Z
dc.date.issued 2017
dc.identifier https://doi.org/10.1177/2332858417749220
dc.identifier.issn 2332-8584 fr
dc.identifier.uri https://eduq.info/xmlui/handle/11515/35719
dc.identifier.uri https://doi.org/10.1177/2332858417749220
dc.description Comprend des références bibliographiques fr
dc.description.abstract Deep reinforcement learning using convolutional neural networks is the technology behind autonomous vehicles. Could this same technology facilitate the road to college? During the summer between high school and college, college-related tasks that students must navigate can hinder successful matriculation. We employ conversational artificial intelligence (AI) to efficiently support thousands of would-be college freshmen by providing personalized, text message–based outreach and guidance for each task where they needed support. We implemented and tested this system through a field experiment with Georgia State University (GSU). GSU-committed students assigned to treatment exhibited greater success with pre-enrollment requirements and were 3.3 percentage points more likely to enroll on time. Enrollment impacts are comparable to those in prior interventions but with substantially reduced burden on university staff. Given the capacity for AI to learn over time, this intervention has promise for scaling personalized college transition guidance. en
dc.format.extent 1 fichier PDF fr
dc.format.medium Ressource électronique fr
dc.language.iso eng fr
dc.publisher SAGE Publications fr
dc.relation.ispartof AERA Open, vol. 3, issue 4, October-December 2017 en
dc.subject Intelligence artificielle fr
dc.subject Accompagnement fr
dc.subject Passage au collégial fr
dc.subject Étudiant au collège fr
dc.title How an artificially intelligent virtual assistant helps students navigate the road to college fr
dc.type Article de périodique fr
dc.rights.license CC-BY-NC


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